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Frequently Asked Questions

What is Great Lakes Auction?
Great Lakes Auction helps major financial companies sell repossessed RVs, Boats, and Powersports at a huge wholesale auctions held in Bay City, Michigan.  Great Lakes Auction also assists dealers selling inventory they deem for wholesale in lieu of retail. 

Who is Great Lakes Auction?
Great Lakes Auction is a group of dedicated professionals who offer a one-stop service, for financial companies and dealers, from collections to critical paperwork to logistics/transportation to sales.  Our motto came from our sustained great service,
"Great Lakes Auction—Where The Dealers Go!"

Who can buy at Great Lakes Auction?
Great Lakes Auction is a dealer only auction.  You must be a registered vehicle, boat, marine, powersports, or RV dealer to participate in the auction.  Requirements such as these must be met:

1.  Dealers must have a legal entity in their country.
2.  Appropriate Dealer License.
3.  Province or State Tax Certificate.
4.  Federal Government Tax Identification Number.

If you have any questions on whether you qualify or have any other questions please call (989) 891-0587.  Once it’s been determined you qualify, a Registration package will be E-Mailed, Faxed, or Mailed to you.  For dealers that have no question in their minds they quality you can download a Registration Package by clicking here.  Note:  The Registration Package requires Adobe Reader.

Our business is no where near the auction location, does Great Lakes Auction have simulcast?
Yes, we have a system were you can view the units and bid on them.  Sign up is easy and bidding on line is fun.

I am a Canadian Dealer, how do I know what units I can import and the process?
It is your responsibility to know what units you can and can't import; however, here are just some items to consider before buying:
Canadian Unit Import Information Unit Status
Registrar Imported Vehicles (RIV) Status 
*  Valid VIN?  Here's a quick check:  Alton's VIN Check Digit Calculator; however, check with your country's DMV to be sure.
*  Does the unit need a Recall Letter (it is the buyer's responsibility to obtain one, not the auction's). 
Dealers from other countries please check with your Government Import office and DMV.

When a unit is announced as sold with MSO, what does that mean?
This is a Manufacturer's Statement of Origin. It means it is a new vehicle that has not been titled.

We are a registered dealer wanting to sell units at Great Lakes Auction, how do we?
1.  Download a Condition Report (CR) by clicking here or calling (989) 891-0587 to have one Faxed or E-Mailed.
2.  Complete the CR form out (for each unit) and fax back to (989) 891-0452.
3.  E-Mail one good “display” picture of each unit to the E-Mail address in the CR.
4.  It’s critical the CR and photo are sent in as soon as possible so we can help market your unit.
5.  All units in the GLA sale are on Live Global Bid--unit(s) must be at GLA NLT five (5) full business days before the sale date with
     CR filled out, signed, and dated.
6.  Units brought in late (see #5 above) will try and be worked in, but most likely will have to wait until next GLA sale.
7.  Title/Registration, as applicable, must accompany the unit.  If Floor Planned a copy must accompany the unit and  CR at check-in.
8. Title/Registration, as applicable, must be here day of sale by 5:00 PM EST or $35 Title Attached fee will be charged.

NOTE
It is the dealer's responsibility to make sure the information on the title matches the unit.  
If the unit is arbitrated for a title vs. unit condition the selling dealer will buy the unit back and absorb all fees involved.

We are a Financial Company or Government Agency needing help with selling RVs, Boats, or Powersports, who at Great Lakes Auction do we contact for more information?
Call (989) 891-0587 and ask for Monty or Matt

Who do I contact if I have any Great Lakes Auction questions?
Call (989) 891-0587 anytime between 8:00 AM EST and 5:00 PM EST.  After hours call (989) 225-1938.
Also, you can E-Mail mwiseman@greatlakesauction.com

I am having trouble with Simulcast and want to bid on-line, who do I contact for help?
*  Can't Log-In, call GLA at 989-891-9570.
*  The sale has started and can't see the "Bid Live" Command Button (see below, circled), call GLA at 989-891-9570.
*  All other issues/problems, call 877-694-6100.

 

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